Privacy Policy

Last Updated: September 23, 2025

At HEmanuel Prints, your privacy and trust mean a great deal to us. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, make a purchase, or otherwise interact with us.

By using our website and services, you agree to the collection and use of your information as described in this Privacy Policy. Please read it carefully to understand how we protect your information and your rights regarding it.

1. Personal Information We Collect

When we say “personal information,” we mean information that can identify you or be reasonably linked to you. We may collect or process the following types of personal information, depending on how you engage with our website or services:

Contact Details — such as your name, billing and shipping address, phone number, and email address.
Payment & Transaction Information — including payment method, transaction details, and order history (we do not store full payment card details).
Account Information — if you create an account, we may store your username, password, and preferences.
Communications — including messages, support requests, and other information you share when contacting us.
Device & Usage Data — such as your IP address, browser type, device identifiers, and how you navigate or interact with our website.
Preference & Activity Information — including products viewed, added to cart, or purchased.

2. How We Collect Personal Information

We collect personal information in the following ways:

Directly from You: when you create an account, make a purchase, sign up for updates, or communicate with us.
Automatically: through cookies and similar technologies that help us understand how you use our site.
From Service Providers: who help us operate our store, process payments, ship orders, provide analytics, or support our marketing efforts.
From Partners or Third Parties: such as advertising networks or analytics providers, where permitted by law.

3. How We Use Personal Information

We use your information to provide a secure, personalized, and seamless shopping experience. This includes:

Fulfilling Orders & Providing Services: processing payments, shipping products, handling returns, and managing your account.
Improving Our Website: understanding your preferences, enhancing functionality, and tailoring your shopping experience.
Marketing & Promotions: sending you offers, updates, and recommendations (you can opt out anytime).
Security & Fraud Prevention: protecting against unauthorized activity and maintaining website integrity.
Legal & Compliance Purposes: fulfilling obligations under applicable law, responding to lawful requests, or enforcing our terms.

4. How We Share Personal Information

We may share your personal information in limited situations, including:

With Trusted Service Providers: such as payment processors, fulfillment centers, shipping carriers, and IT or marketing providers who help us operate smoothly.
With Business Partners: for advertising and promotional purposes (in accordance with applicable privacy laws).
When You Consent: for example, when you request a referral or share content via social media integrations.
For Legal or Safety Reasons: to comply with legal obligations, respond to lawful requests, or protect our rights and the safety of our customers.
In a Business Transfer: if we undergo a merger, acquisition, or sale of assets, your information may be transferred accordingly.

We do not sell personal information.

5. Data Security and Retention

We take appropriate technical and organizational measures to safeguard your information. While no system is completely secure, we strive to protect your data from unauthorized access, alteration, or misuse.

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy — such as maintaining your account, completing transactions, complying with legal obligations, or resolving disputes.

6. Your Rights and Choices

Depending on where you live, you may have the right to:

Access or Know: what personal information we hold about you.
Request Deletion: ask us to delete your personal information, subject to legal exceptions.
Request Correction: ask us to update inaccurate or incomplete data.
Data Portability: request a copy of your personal information in a usable format.
Opt Out of Marketing: unsubscribe from promotional emails at any time.

You can exercise these rights by contacting us directly at [insert contact email or form link].
We may ask for verification before processing your request for security reasons.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to personalize your experience, remember preferences, and analyze site traffic. You can manage or disable cookies through your browser settings, though some features of the site may not function properly if you do.

8. Third-Party Links and Services

Our website may include links to third-party websites or services not operated by us. We are not responsible for the privacy or security practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

Our website and services are not intended for children. We do not knowingly collect personal information from anyone under the age of majority in your jurisdiction. If you believe a child has provided personal data to us, please contact us so we can delete it.

10. International Data Transfers

Your information may be stored or processed in countries other than your own, where data protection laws may differ. In such cases, we take appropriate measures to ensure your data remains protected and compliant with applicable regulations.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. When we make changes, we will post the updated version here and revise the “Last Updated” date above.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us at:

HEmanuel Prints
Email: info@hemanuelprints.com
Website: www.hemanuelprints.com